Start here. If the answer isn’t in one of these, we’re one email away.
Review usually takes 24–48 hours. If it's been longer than that, send us the show name and we'll look at where it is in the queue.
The reason is shown on your show page. Fix what was flagged and submit the edit again — there's no limit on how many times you can resubmit, only on how many can be open at once.
Check your settlements first — each one itemises what was sold, what was deducted and what was paid. Refunds issued after a show are deducted there, which accounts for most surprises. If it still doesn't add up, send us the settlement ID.
Refunds are handled by FullTimeShow, not from your dashboard — point the attendee at support@fulltimeshow.in with their booking ID, or tell us yourself if you're cancelling the event.
Anything broken, wrong or suspicious — tell us. For bugs, the fastest fix comes from including what you did, what you expected, and what happened instead, plus the show name.