Legal

Shipping Policy

Last updated: April 28, 2026

FullTimeShow is a 100% digital platform. Neither the Creator Portal nor the main platform sells or ships any physical goods. All purchases — by both attendees and creators — are for digital services delivered electronically.

1. Attendee Ticket Delivery

When an attendee purchases a ticket for one of your shows, delivery is handled digitally:

  • Email confirmation — A booking confirmation with a QR code is sent to the attendee's registered email immediately after payment.
  • Dashboard access — Attendees can access their tickets any time from the “My Tickets” section on the main FullTimeShow platform.

2. Ticket Delivery Timeline

Instant — within minutes of payment

Tickets are generated and delivered to attendees immediately upon Razorpay payment confirmation. In rare cases of network delays, delivery may take up to 30 minutes.

3. Creator Responsibilities at the Venue

As an event host, you are responsible for:

  • Having a QR code scanner or device ready at the venue entry point
  • Validating each attendee's QR code at the door
  • Ensuring only valid, unscanned QR codes are accepted for entry
  • Contacting FullTimeShow support for any QR validation issues on the day of the event

4. No Physical Shipping

FullTimeShow does not ship physical merchandise, printed tickets, or any tangible products. No delivery charges, courier fees, or postal charges apply to any transaction on this platform — for creators or attendees.

5. Failed Payment & Non-Delivery

If an attendee's payment fails, no ticket is issued. If an attendee reports being charged but not receiving a ticket, FullTimeShow will investigate and either deliver the ticket or initiate a full refund within 2 working days. As a creator, your event capacity will be adjusted accordingly.

6. Contact

For any delivery-related queries, contact support@fulltimeshow.in or call +91 6261933009 (Monday–Saturday, 10 AM – 7 PM IST).